outlook email is not syncing with windows 10 mail3

In my test lab, by default this setting is NOT selected. When Outlook is working Offline, that means, there is not network connection to the exchange server, or the connection is poor, and Outlook will verify the connection status every 30 minutes. I don’t think the issue you are encountering is related to “'Schedule an automatic send/receive every 30 minutes'. We are not sure, why their settings have been changed and why their email is no longer updating to their Outlook client.ĭo you mean that, the email sent by the problematic 50 users are remaining in Out box instead of going to Send box? Note: We have not made any changes to any of these users or their profiles. I logged in user to another computer and settings were identical ('Schedule an automatic send/receive every 30 minutes' was unchecked.) I am not sure how these settings were changed on these users.ģ) Even if Mail profile is deleted and recreated, settings do not always update to show 'Schedule an automatic send/receive every 30 minutes' checked.Ĥ) If you edit Send/Receive group settings, some users have 'Included the selected account in this group' checked and others don't.ĥ) If we manually re-check 'Schedule an automatic send/receive every 30 minutes' and change 30 minutes to 1 minute, email is updated and reflected to their Outlook client.Ħ) Settings are not limited to user's computer. All other users have this setting checked, except these 50+ users. Users are not isolated to one db. Users are spread out among several dbs.ġ) Even if users manually force Send/Receive All, email is not updated on their client (pc).Ģ) If settings are checked, some of these users do not have 'Schedule an automatic send/receive every 30 minutes' checked. Is updated immediately on OWA and mobile devices. All CAS, Hub, Exchange servers and Exchange dbs have been looked at. We have approximately 50+ users (out of 6500) users reporting outlook client is not updating email unless they close and reopen outlook. Environment: Exchange 2010 (have not updated to sp1 yet- this is scheduled soon)

Outlook email is not syncing with windows 10 mail3