uninstall adobe acrobat pro dc creative cloud

You should now be able to use the software. You will be redirected to the Duke Log In page. Please Note: Your full Duke email address will not work (ex. and click “Continue.” Disregard the options to continue with Google, Facebook or Apple. Reopen Acrobat if necessary and you should be presented with the following screen:Įnter your in the email address field (ex. To resolve this issue, sign out and then sign in again via the help menu of Acrobat, or through the help menu of one of the Creative Cloud apps.Ĭlick the “help” menu in the toolbar of Acrobat or one of the Creative Cloud appsĬlick “Sign (this will be your Duke NetID) “Subscription expired” or “Buy Now” error: Users of Creative Cloud may be prompted to “buy now” or “start trial” as in the screenshot below, or individual apps may display a message stating “Your license has expired.”ĭuke’s Adobe licenses expire annually on October 7th, and this triggers an event in Adobe’s system to expire all Duke accounts, requiring users to re-authenticate, even if they have already purchased a renewal. When the old licenses expire, even users that have purchased renewal licenses may receive a message indicating that their licenses have expired. If you have already purchased a renewal license, and you are receiving this error, see below. To purchase a renewal license: Visit and order a license for either Adobe Acrobat Pro DC or Adobe Creative Cloud.

Click Uninstall and follow the onscreen instructions to remove the application.Adobe Acrobat Pro DC and Creative Cloud accounts licensed through Duke expire annually on October 7th, and users will need to renew their licenses before that date to continue using the software uninterrupted. (Optional) If you don’t want to keep the application preferences, select Remove Preferences. Uninstall from Windows Do the following: Do the following: Select Adobe Photoshop Elements or Adobe Premiere Elements.

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Uninstall adobe acrobat pro dc creative cloud